Returns / Refunds

Please visit returns.dsrcv.com to begin your return.

 

Can I cancel / edit my order?

To cancel / edit your order, please go to your order confirmation email and click "View your order" or scroll to the bottom of your email. Alternatively, login to your account and cancel / edit your order via the order history.

We allow 9 hours to cancel an order.

 

What items are returnable?

  • Within 14 days of receiving your order
  • In original condition
  • Unwashed
  • In the original packaging

 

Can I exchange my item(s)?

 We do accept exchanges. To do so please return your item(s) and place a new order, you can place the order before or after we receive your return.

  

Are there any charges for return?

  • There are no charges for returns
  • Original shipping charges is non-refundable
  • You are responsible for return shipping charges
  • Any import taxes will be deducted from the refund

 

How do I return?

  • Enter your order number and email address in the link above and click Start a Return
  • Follow the screen instructions and select the items you want to return
  • You will get a confirmation email with shipping guidelines, please note the return address is based in China

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.