Please visit returns form to begin your return.

 

Can I cancel / edit my order?

To cancel / edit your order, please go to your order confirmation email and click "View your order" or scroll to the bottom of your email. Alternatively, login to your account and cancel / edit your order via the order history.

We allow 9 hours to cancel an order.

 

What items are returnable?

  • Within 14 days of receiving your order
  • In original condition
  • Unwashed
  • In the original packaging

 

Can I exchange my item(s)?

We do accept exchanges. Please make sure to specify the replacement item you would like on the returns form. 

  

Are there any charges for return?

  • There are no charges for returns
  • Original shipping charges is non-refundable
  • You are responsible for return shipping charges
  • Any import taxes will be deducted from the refund

 

How do I return?

  • Print of the returns form and complete all fields.
  • Please note our returns address is based in China. 
  • We recommend shipping your return / exchange with your local post office. 

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.