Shopping help

What payment methods can I use?

We accept major credit and debit cards and selected digital wallets, including PayPal, Apple Pay, Google Pay and Shop Pay where available. Options such as Klarna, iDEAL or PayPal Pay in 4 depend on your country and eligibility. Checkout shows the methods available for your order.

You can also use a Destructive gift card for all or part of your order. Refunds go back to the payment method used. Gift cards can’t be redeemed for cash.

How can I get a discount code?

When we share codes, we usually send them by email. Join our mailing list for future offers. Check the terms of each offer before ordering; some can’t be combined.

I haven’t received my newsletter code

If the signup form offered a code and it hasn’t arrived, check your junk or spam folder. If it’s still missing, email us from the address you signed up with or tell us what address you used.

I forgot to add my discount code

We can’t add a discount code after an order has been placed. Enter it at checkout and check that the discount shows before you pay.

An item I bought has gone on sale

Sale prices apply to orders placed during the offer. We can’t refund the price difference on an order placed before the sale.

3 for 2 orders

If your order used 3 for 2, the cheapest of the three eligible items was free. The offer applied automatically at checkout and couldn’t be combined with other offers or codes.

If you return items and keep fewer than three, we recalculate your refund using the full prices of the items you keep. There’s no refund for the free item on its own. Exchanges are available under the offer terms; a higher-priced replacement costs the difference.

Do you offer collaborations?

For collaboration enquiries, get in touch and tell us a little about what you have in mind.

Do you have a shop I can visit?

We don’t have a physical shop. You can shop the collection online at Destructive.